Monday, May 16, 2011

Lancaster Arms: 43 Better Business Bureau Complaints, and counting!

Wow. It was just last month that I was contemplating, “How on EARTH can a small company rack up 35 complaints with the Better Business Bureau? How does that even happen?!?” As I’ve written before, most people who have a problem with a company won’t actually go so far as to file a formal complaint with the Better Business Bureau until things get bad. Like, really bad. And usually, for every person who actually goes through the process of formally filing a BBB complaint, there are many others who have had a problem with the company who have not taken the time to file a formal complaint with the BBB.

So, in looking today, I see that Lancaster Arms is now up to 43 complaints with the Better Business Bureau. Let me repeat that. 43 complaints! That is an increase of eight complaints in just the last month alone! Or an average of 2 complaints per week during the last month. And remember, we’re just talking about complaints actually filed with the BBB! Lord only knows how many other poor people are out there having problems with Lancaster, who haven’t gone to the BBB yet.

And as one would expect given Lancaster’s BBB troubles, complaints keep coming in to this blog, and I keep seeing Internet forum comments, alleging that Lancaster won’t answer emails, won’t answer their phone, won’t return voicemails, won’t deliver products as promised, etc., etc.

I don’t know what to tell you folks, other than what I’ve been saying all along on this blog for the past 1 ½ years: Doing business with Lancaster Arms is a really, really, REALLY bad idea. If 43 Better Business Bureau complaints don’t convince you that something is seriously wrong with this small company, then nothing ever will. In any regard, at this point you’d have to be a damn fool to send this company any money. Just ask any of those 43 people…


About Me

But quite willing to "help" Lancaster Arms fully understand why the way they run their business, is completely unacceptable.

Welcome to

This site exist to help police a firearms manufacturer that has decided to run its business using questionable ethics. Too often, there is not enough complete, accurate information on the Internet about companies engaged in the manufature of firearms. It is my hope that this blog shall serve as a useful tool to help guide potential customers of Lancaster Arms to a fully-informed decision. As of the start date of this blog, many, many people feel as though Lancaster Arms does not run an honest business. We'll let the chips fall where they may...